No, you do not need to verify your identity to start purchasing cryptocurrencies. However, identity verification is required to withdraw more than 1 BTC equivalent of cryptocurrencies.
Also, to be able to use SEPA or credit card purchases as a funding method you will also be required by the Payment Gateway provider to provide:
To create an account, Virtuse requires your:
Full legal name
At the moment Virtuse is available in Europe and in over 100 countries worldwide. Don’t hesitate to let us know on Twitter or Facebook what other countries you would like to see Virtuse be made available in.
Virtuse stores all of your cryptocurrencies in cold storage, collaborative custody wallets in partnership with Gemini Custody. Cold storage involves keeping the keys associated with the cryptocurrencies offline. At the same time, collaborative custody (also known as multi-signature) requires multiple parties to sign a transaction to move funds from a cryptocurrency address. Together, cold-stored collaborative custody is the safest way in the world to hold crypto, and because Virtuse is a buy-side dominant product, it means we can maintain 99.9% of all crypto in cold storage.
If you are unable to login to our platform, do ensure that you have entered the correct email address, password and OTP.
Listed below is a summary of what limits are applied when using credit/debit and SEPA payments as funding methods:
Virtuse applies a hold on sending crypto from a Virtuse account for the first 30 days from when the account is first funded. This measure is to prevent the use of fraudulent funds. Virtuse can conduct enhanced due diligence and verification to expedite this process; however, it is at Virtuse’s full discretion to enforce or waive this restriction.
Virtuse stores 99.9% of the customer’s crypto at the licensed custodian. This procedure provides greater security of your cryptocurrencies. As such, all cryptocurrencies send requests are batched and sent once a day. Therefore, crypto should land in your wallet within one business day of sending.
There is not additional verification for withdrawal up to 1 BTC equivalent.
For withdrawals above 1 BTC equivalent, passing through Virtuse’s KYC verification process is required.
Virtuse cold stores customer’s cryptocurrencies in multisig collaborative custody wallets. This procedure provides greater security of your assets.
Virtuse Wealth membership enrollment is handled on the Virtuse website. Head to virtuse.com to sign up.
To cancel your Virtuse Wealth membership, please contact support. Virtuse will cancel your membership for no charge if you contact us within your trial period. Memberships that have already been charged for are unfortunately non-refundable. However, you will continue to have access to the membership benefits for the duration of the current membership period.
Unfortunately, Virtuse doesn’t offer refunds for canceled memberships once the free trial has ended. Memberships that have already been charged for are non-refundable. However, you will continue to have access to the membership benefits for the current membership period’s duration.
Exchange fees are linked to your membership tier.
Virtuse Basic members: 0.5% of Bitcoin purchases or sales.
Virtuse Wealth members: 0% of Bitcoin purchases or sales.
Direct Debit Fees:
Additionally, if direct debit is used to fund purchases or deposits it attracts a $0.25 provider fee per transaction. You can avoid this fee by purchasing Bitcoin or funding your EUR account via electronic funds transfer. To utilized SEPA simply send funds to Virtuse from your bank account using the unique transaction descriptions provided in the SEPA purchase menu. This can be accessed by tapping ‘Buy’ on the dashboard, and tapping SEPA Purchase’
EUR withdrawals are free
Bitcoin withdrawals incur a flat 0.0003BTC (30,000 sats) transaction fee.
Our customer support team is available for help.